We have carefully sourced the insulated boxes that our refrigerated and frozen items are packaged in. The boxes are recycled cardboard, lined with a biodegradable plastic, stone-insulation padding.
We use UPS Ground, UPS 3 Day, and UPS 2nd Day Air to ship within the Continental United States. Your credit card will be billed when your order is placed. The charges for shipping are calculated directly from UPS published rates at the time you place your order. These rates are based on service level, weight, and destination of the package. We cannot ship to Post Office Boxes.
If your order contains only non-perishable items, you may choose any UPS service at checkout. UPS Ground delivery offers lower cost with a longer time in transit.
Our packing materials are designed to keep perishable items in satisfactory condition during shipping. If these items are in your basket, your shipping method will be assigned as 2 day air at checkout.
We ship only to the continental U.S. at this time.
Standard delivery should arrive 7-10 business days from when we process the order, depending on your location.
Most orders are processed and shipped within three days of their receipt.
Express orders placed before 11:00 a.m. will arrive within two to three business days. Rush orders placed before 11:00 a.m. will arrive in one to two business days. We cannot guarantee next day delivery.